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Help Center

How can we help?



Do you work with wedding planners?

Absolutely! We love working with other professionals in the wedding industry.

Do you offer wholesale pricing?

No we price our products to be competitive for all customers. Some items may have additional discounts based on the quantity ordered.

Feel free to contact us if you have something you would like to discuss in more detail.

We love the quality, do you sell blank handkerchiefs?

Sorry but unfortunately we keep them all for ourselves. All our handkerchiefs are made exclusively for the Polka Dotted Bee.

Where do you make your items?

All the products are crafted from our studio in Pennsylvania.

How long have you been making wedding handkerchiefs?

We are happy to be celebrating 11+ years!

The Polka Dotted Bee was established in 2011 after the founder created her own wedding invitations from handkerchiefs,

Check out more details of our story.


Can I cancel/modify my order?

We can cancel or edit an order up to 4 hours after it has been placed. As our products are used for events, we work to give you the quickest timeline possible! After 4 hours, during business hours, our team is typically already working on your order and changes can't be made.

Please reach out to us at hello@thepolkadottedbee.com with your desired changes as soon as possible.

Can I rush my order?

At this moment we are unable to offer a rush service. We recommend always ordering as soon as possible, and selecting the fastest shipping speed at checkout if you are in a rush.

How do I check my order status?

Once you've placed your order, you will receive an email with a link to your order status page. From there you can track your order.

Shipping & Processing Time

How long will it take to get my order?

This will depend on the items you are purchasing and shipping speeds chosen. Please refer to the individual product page for processing times.

We ship and process orders five days a week (Monday through Friday). We are always working hard to make sure that you receive your order as quickly as possible.

After your order is processed, it will be shipped and delivered per the shipping option selected at checkout.

Courier delays are out of our control once orders have left our location.

Please note, estimated timelines are not a guarantee of arrival. Delays may occur due to order volume, weather, etc.

Where do you ship?

We ship to all 50 states in the US, Puerto Rico and Canada.

Do you ship overseas?

Not at this time but check back for further updates.

What shipping carriers do you use?

We ship via USPS

What is the shipping policy?

FREE Shipping is on all orders that ship to U.S. locations with no minimum purchased required.

PRIORITY Shipping is offered at a cost of $8.99

Once your order is placed, you will receive a confirmation email letting you know that our handkerchief specialist has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Shipping fees are non-refundable in the case of returns.

Please review the entire shipping policy for more information.

Where does my order ship from?

All orders ship from our studio where we make your items in Pennsylvania.

Returns & Exchanges

Can I return a product?

Due to the custom nature, all personalized products are unable to be returned or exchanged.

Please review our complete refund policy for more information.

Something was wrong with my order?

I'm sorry something was wrong, please reach out to us at hello@thepolkadottedbee.com or our contact page.

Wedding Gifts & Favors

What is the material of your handkerchiefs?

Our handkerchiefs are made with 100% cotton.

Is the text embroidered?

No, all text and graphics are printed with ink directly onto the cotton handkerchief.

What is included with standard personalization?

Standard personalization includes the to and from names & optional wedding date.

Can I create a custom handkerchief with all my own words?

Yes almost all of our products include a custom option. You will need to select a standard product and choose the custom option on the individual product page.

Do your handkerchiefs include a gift box?

Yes all of our wedding gift & favor handkerchiefs include a FREE gift box.

Ceremony Programs

Do you use the same premium quality handkerchiefs as you use for wedding gifts?

Yes we use the same handkerchiefs for all our products.

What can I include on my wedding program?

Common items include couples names, venue, wedding date, wedding party guest names. Please look at the individual product pages to see examples of what our standard programs include.

If I already have my wedding program designed can you print it on a handkerchief?

Yes just send us a copy of the graphic file and we will print on a handkerchief.


Why do you limit the number Invitation orders accepted?

We are a small business and invitation orders require more time and detail then our other product lines. Our #1 priority is to keep customers happy with a quality product.

Can you print any Invitation design on a handkerchief?

If you provide us the graphic file we can print on a handkerchief.

What extra Invitation services do you offer beyond the handkerchief?

Based on availibilty, we may offer rsvp cards, insert cards, envelopes, banding, addressing. Please contact if interested in these services to receive a custom quote.

Get in touch

Have questions about your order, or a general inquiry?